Welcome to The Discount Cartridge Store where you will find discount printer ink cartridges and laser toner cartridges at competitive prices. We have been a family owned and run company selling quality replacements for more than 19 years. All of our compatible brand ink and toner replacement cartridges are ISO 9001 / 14001 certified and fully guaranteed for one year.

We have always offered a very simple guarantee. If you have a problem with a printer cartridge let us know and we will fix it.

If you have any questions about our products, the website or cartridges you are looking to purchase and did not see them listed,
please use the email link just below or at the end of any website page to contact us and we will get back to you promptly.

Discount Cartridge Company
The Discount Cartridge Store

Frequently Asked Questions:

What are the shipping charges?

Shipping Charges are $6.95 up to a $49.99 order & Free Shipping for orders over $50.00.

What payments do you accept?

We accept PayPal, Visa, Mastercard, Discover and American Express.

How soon will my order arrive?

Normally orders are received within 2-4 business days depending on your location. Orders are processed within 1-2 business hours from 9 AM to 5 PM EST and are shipped the next business day. Orders received after 5 PM EST are processed the next business day.

I cannot find cartridges for my printer?

Compatible products may not yet be available for your printer. The printer may be very new. It may take 6 months to 1 year for compatible cartridges to become readily available. Many times printer cartridges are available for direct shipments from the manufacturer's facility even if we do not have the cartridges listed on our website. Please contact us and we would be happy to offer updates and availability for any printer cartridges whether we list the products or not.

How can I found out the status of my order?

Once your order has been placed you will receive an email confirmation of the order usually within a few minutes. The email will have a link to you order page. This shows what your ordered and an Order Number. Once the order has been shipped you should receive a email update indicating the order has been shipped. The status can be viewed at any time. Tracking information can take 24-48 hours to be updated and will show on your order page once available. You are also free at any time to contact us if needed.

What happens to the information I submit?

All details submitted will be kept confidential. We do not sell names, addresses or any information used on the order form. We would be happy to have you sign up for our Newsletter as we do occasionally send information about specials, manufacturer sales coupons or even new products that may be of interest to you. The website uses 256-bit encryption to protect any information sent across the Internet. We can not even see any of the payment information used on the order, only PayPal sees that information and again it is encrypted.

Returns, Refunds, Cancellations and other Misc. Shipping Information:

If you need to cancel an order for any reason please email us within one hour of placing the order.

If you need to return unopened merchandise for a refund please contact us by email for information. If there is an issue with a product please let us know so we may offer assistance. A 15% restocking fee may be charged for incorrectly ordered or unused merchandise. The original shipping charge is usually not refundable for incorrectly ordered products.

Currently, we ship to the United States and some territories including the US Virgin Islands. Please check available shipping locations at checkout. We do not offer international shipping or billing.

Toner cartridges and orders containing toners are usually shipped via UPS or FedEx therefore we are unable to ship those to Alaska, Hawaii or US Territories. Any questions please contact us.

Orders shipped to Maryland addresses will show the 6% sales tax on your order.

Discount Cartridge Company
404 Morning Glory Drive
Denton MD 21629

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